Disgusting customer service quick enough to take your money but don’t pay out winnings, make you jump through hoops sending all sorts of ID and every thing gets rejected I won 3 grand fair and square and they use delay tactics still won’t let me withdraw, numerous complaints sent takes days for a reply, I have spoke with the UKGC about it and this particular site is well known for not wanting to pay out!!! Stay well clear of them
6563 people found this review useful
Best company ever
8507 people found this review useful
So far something fun filled and easy to win with this online casino!! I have really enjoyed the response time from their customer service!! I haven’t cashed out yet but not because I couldn’t only because I didn’t!!! Sad but true sometimes those spins have you feeling like the next one might be the big one ya know!! lol But seriously give them a shot they won’t disappoint promise
1317 people found this review useful
I was getting the run around from a casino from which had made a withdrawal request. The request was approved but the payment never came. After months talking with their support I found casinomeister's player arbitration service. I opened a ticket not thinking it would help but it couldn't hurt anything. They replied 2 days later and said they were contact the casino. 3 days after that my bitcoin wallet had received the funds from my withdrawal. I was amazed and happy about the quick and positive resolution. If it wasn't for their intervention I'm sure I would still be looking for the payment. Thank you very much for the help and if anyone else has issues with online casinos open a ticket with this site and let them get what you're owed!
3345 people found this review useful
Best casino ever
5526 people found this review useful
Hi, i'm ChrisT1981, and would love to take this time ,to thank CasinoGuru, for the amazing and helpful support they gave me, when i needed it. i will forever be grateful, in them helping me to be able to resolve an issue, their kind, caring, and generousity to help out with support, is amazing and i will forever be grateful for their help :) i give them 5 stars x10
0515 people found this review useful